E-Bikes & Bikes Customised to You
Hey everyone. Peter Kaltreider here at Sixthreezero. We got a new e-bike today. Let's unbox it.
So this is what's going to happen when you order your e-bike. It is going to arrive in a box, just like this. Usually now at the warehouse, we have them inspected. So you may actually get a box that has a fair amount of tape on it and retape, that's because the warehouse opened it up and inspected everything. We just want to make sure that every bike is perfect before we ship it out, and it runs the FedEx gauntlet. So anyway, this one still has the yellow straps on it. Sometimes you'll see the yellow straps, sometimes they won't have it, and it will be taped. So anyway, the bike is ready and all I really need is a pair of scissors or a knife or something like that. So I'm glad you chose to get an e-bike. This is going to... it just opens up your horizons.
When I used to have my race bike, and I was riding all that time, I could go 60, 70, 80 miles, but that was back in the day, and I also had more time. As we get older, we get busier. But 60, 70 miles isn't for everyone, I totally get that. Not everyone's ready to ride that mileage, but with an e-bike, you really can. You can just go out there. With the range on an e-bike, you should probably get between maybe about 25, 30, 40 miles, depending on how you ride it, how much you weigh, et cetera, et cetera, how hard you're helping, and what the terrain is like. But anyway, this is going to vastly increase your horizons. So you should be pretty excited when you get that box on your front door, okay? So we just need to cut the straps if you got it or slice the tape.
Oh yeah, I remember the first time I got my first race bike, and then I could just... You just go and you just feel the wind in your hair and blown over your body, you're more intimate than with a car, with the surroundings, you're seeing lots of things, but you're going much faster than walking. It's also, in my opinion, a lot nicer than jogging or running, it's easy on your body, and it's just so much fun. Those are some of my best memories. Probably most of my best memories are just on a bike, just out there, just feeling my bodywork a little bit and feeling nature, enjoying the fresh air. So nothing better than the gift of a brand new bike. Okay, so I've cut it here. I'm going to go ahead and open the top. If you get one of our e-bikes, professional assembly is on us. If you want to take it into a bike shop, you can get assembled and then just hit us up for reimbursement.
So cool. All right, this is great. So by the way, we consider this box number one. The boxes inside are labeled. So inside there's no box number one, this one right here, the main bike box is actually box number one, although it's not labeled box number one. So we did that, and it causes some confusion, which is our fault. But sometimes people think that they are missing box number one, but it's the bike box, okay? And that's on us for labeling things that way. We're going to think of a better way to do it in future. So here we go. Let's see. The first one I see, oh yeah, box number three. Let's go ahead and open that one up, and I'll show you what's inside.
Okay, this is the first thing I want to show you, super important, don't miss it. Pull this out first, it's the quick-release skewer. This is what holds your front wheel on. Many people are not familiar with the quick release skewer for the front wheel and so when they started to put their bike together, they think the front wheel, the axle on the front wheel is too short. It's not, the axle on the front wheel although it looks very short is correct, and it's made to be used with a quick-release skewer, okay? You're not going to use axle nuts. So the axle on the front wheel doesn't protrude beyond the dropouts on the fork. It's no longer like you're used to. It's a very short axle, okay?
All right, cool. We got our pedals. Now, don't forget there's a right pedal and a left pedal, okay? It's important because the left pedal, which goes on the left side, which is the non-chain side. It's the left side when you're on the bike is reverse threaded. So this one instead of being righty tighty is lefty tighty. Don't forget you got to turn it the opposite way that you're used to. It throws a lot of people off, especially oftentimes [inaudible 00:04:49] inclined because they're so used to turning righty tighty that they don't even think to turn it left to tighten it but on the left pedal, that's the case.
Here's the little cover, just a cosmetic piece, but it makes your bike a little more aesthetically pleasing, which is what you want cause I know that you're excited to have your bike on the way. And there's a little bag of some screws. It's marked extra. We did that so it doesn't cause any confusion, but that's exactly what it is. It's just extra because sometimes maybe you strip a screw or you lose one, it rolls under your car or somewhere that you can't find it, that that can be a frustrating experience. I was working on a bike the other day and lost a nut, it rolled off somewhere, then what do you do? Okay, cool. So you got extra screws.
Okay. And then this is a great little white box. Any guesses what's inside of it? Let's save it for later. All right. So we'll set that box aside. And now make sure we take a look inside the box. Okay, here we are. So here's our bike. It's nicely packaged here. My scissors, we put in these nice stout, upright columns here to make sure the bike was really well protected. It's got to get safely from our warehouse to your door sometimes all the way across the country. So this helps in case your FedEx driver is less careful than we like him to be that everything arises as it should. If it doesn't give us a call at (310) 982-2877. We'll take care of you instead of part out.
Okay, next box, box number four. Anyone know what's in this one? I bet you can guess by the size of it. This is your seat. Sometimes in the bicycle world called a saddle. All right. And that's the only thing that's in this one. Box number four, brand new seat. And it also comes covered in plastic. So this should arrive to you absolutely perfect. If for some reason you don't think it looks right, let us know, but there you go. Perfection, a little debossed emblem. I'm going to put this plastic bag back in the box, so it doesn't blow around and maybe we'll use it later. Okay. So I'll set the seat aside. This is a by the way, just so you, it looks like leather, but it's not. It's a faux leather. So in case, you're worried about if this is vegan or not, it is vegan. So no animals were used or harmed in making this seat. Also, makes it more cost-effective. Okay, set aside.
Okay, now, box two. It's a little smaller, but this is nice because it's helpful. We'll show you all the things that are in box two. Going to open it up and there is a set of basic tools here. These are all the tools you need to get the bike together. But if you have your own set or can borrow your own set of more real tools, it will be easier. However, this will get you going, okay? What you basically need to assemble an e-bike will be a regular Philip screwdriver, some Allen wrenches, you'll need four millimeters, five millimeter, and six millimeter Allen wrenches. You also need either some regular wrenches or Crescent wrench in the sizes of 10 millimeters, 13 millimeters, 14 millimeters, and 15 millimeters, and also 17 millimeters. Okay, and then we have a little booklet for you to enjoy, which is just really a welcome booklet and some cool ideas of where you can take your e-bike. Like I said, you're going to be able to go a lot furthermost of you on your e-bike than you can on your regular bike. It'll open up a lot more territory to you. Some postcards for fun, some more postcards for fun.
And then we also have an assembly guide for the e-bike, okay? But we also have an assembly video, which you may find a lot easier to use. I'm always revamping these guys. These were the older versions, which is quite frankly a little on the wordy side, but the new ones don't have as many words. Our customers seem to like it a lot better as you might imagine. So I also run the customer service team and we have almost 20 agents now. And so I get tons and tons of feedback about what people like or don't like about the assembly manual, mostly what recommendations folks have. And so on most of the assembly manuals, I've completely revamped them from what were made before. This was still one of the older styles with a lot of words and stuff. The new ones have mostly just pictures and explain it very clearly and customers seem to like it a lot better. But anyway, if the manual doesn't relate to your liking, please check out the video. The video's easy to fall along. Of course, you skip parts, just move along at the speed that you want, okay?
Okay, Nate. Let's see, let's go over these tools that are included here. I already went over what tools you would need if you had your own regular tools. Again, another plastic bag here. I'll just stuff it right here so it doesn't blow away. And then I have my Allen wrenches, four, five, and six millimeters. Oh, yes. After you're done with the bike, keep these, they're very useful. I actually keep these in my own two-tool chest even though I have my own Allen wrenches. Sometimes these little guys are helpful to tell you the truth. And then they also have a couple of sizes of Phillips on the ends [inaudible 00:10:46] able to catch certain or nuts, and then this multi-tool. This multi-tool is not nearly as nice as using an actual set of wrenches... Sorry, if I'm blinding. I don't know if I'm catching the sun and blinding everybody. ...or an adjustable Crescent wrench, which is also really nice, but you can use this to get the bike together, okay?
All right. Now, let's see. What do we have? I guess we can pull the bike out now. There are a couple of ways you can do it. You can either pull it straight up out of the box. A lot of times it's a little bit difficult to do by yourself because it's tightly packed in there. You can also... Another way is to just slice the corners here, these front corners, and you can just lay the front out like that. In fact, you know what? Let me just do that so you can see how the bike is packed. Let's do that. And do we show them what's in that white box? Oh, no. We'll get to that. Let me see if I can slice this here with my... It's pretty stock cardboard actually. I think I may have to cut it. If you're going to do this, make sure that you don't hit the tire or scratch any of the fenders or any other part of the frame. Okay, cool. We'll go over here and get this one. Now, this is the front end. So also be careful not to catch any wires with my scissors, wires, or cables.
Anything that actuates a mechanical component, like the gear shifter that uses a cable will be called a cable. Sometimes people call it a wire, which is okay, but I call it a cable to differentiate between mechanical parts and electrical parts. So anything carrying electricity through it, like for instance from the battery to the controller, from the controller to the motor, from the controller to the display, those are all wires, electrical wires. And then the parts that actuate and operate mechanical components, those are cables. So cables versus wires. You can use either term, but we try to get technical with it just so that, especially when we're talking to a customer or each other, we don't get confused and send out the wrong part or tell somebody the wrong information because we thought they were talking about a wire when they're actually talking about a cable. Okay, let's see if I can get through this. Like I said, you can also just lift it straight out, but I'm going to go ahead and open it like this for you so that you can see how the bike is packed.
Okay, cool. So let's see. Ready? Are you ready for your new life? Are you ready to get back in shape? Are you ready to explore new roads you've never seen before? This is how you do it. You're not going to be able to do it jogging. No, you jog around your block. How far you can go jogging realistically, two miles? I mean, that's usually what I do. Maybe, yeah, probably two miles, 20 minutes. Jogging is wonderful, running is great, but honestly, I just love riding a bike. It's like flying. And I mean, an e-bike is such a great way to go if you're not ready to... I mean, yeah, if you're not a racer and out there training and stuff like that, just get on the e-bike, you don't have to have a motorcycle license, none of that, you can go on bike paths, you can go on the road. It's limitless. So I think this is just one of the best moments that anyone can ever have. And this is what it looks like. So there it is packed very securely, very nicely, actually quite a genius, I would say. The front wheel is back here. The front fender is right here. And so that's what it looks like.
And now I'll just show you a couple of parts. The battery already comes right here in the battery cage, the rear rack. It slides onto some rails right here. You have a lock over here and some keys are included right here. Oh, yeah, Nate, that white box. So the white box there and number three is going to be your charger. So there will be a charge on your battery already, but you can go ahead and top it off if you like. We have charging videos. It's super easy to do. One major thing is when you're charging, do put the charger into the battery first and then plug it into the wall, okay? So battery first then to the wall. If you do the opposite way with any charger or whatever, it may spark, which actually doesn't seem to cause any problems, but it's not the proper way to do things. And you can also charge the battery while it's on the bike or you can take the battery out. So anyway, there's everything you need. These are all the parts and that is the bike. Now, you just got to put together and begin a new life.
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