Nationwide Shipping

IMPORTANT SHIPPING NOTICE REGARDING COVID19

Since the response to the Global Pandemic that came upon the USA in mid-March, bicycle demand has increased significantly as it is an outdoor activity and one of the few things that people across the country could enjoy during this unprecedented time in our history. 

As a result of this extreme demand, we have shifted our efforts to allowing customers to preorder bicycles, and claim incoming inventory as the bikes are produced. On the product page of the bike you wish to order, you will se the date that the bike is expected to ship to you. 

As we have been employing this option on sixthreezzero.com, we have experienced some delays in shipping due to logistical limitations caused by COVID19 distancing restrictions, and they continue to occur. Our expected shipping dates are always subject to change, and we communicate with our customers whenever we receive notifications of delays.

Customers are always welcome to check in on their order for expected shipping dates by inquiring here:

Order Tracking Information Request

 

 

 

The Team at SixThreeZero wanted to say thank you for supporting our business during these unprecedented times.
Due to the circumstances, we are experiencing an extreme volume of orders. We're working hard to process and ship your orders on time. Due to shelter in place orders we have a shortage of workers availabe for our warehouses. As a result delivery times may be a bit longer than usual. We want to get everyone riding asap and we are giving it our all to get bikes shipped as fast as possible.

  • Standard orders are taking 5 - 7 business days to ship, and another 4 - 6 days transit time. 
  • Warranty parts are taking 14 - 20 days to process and ship for a total of 17 - 25 days lead time to you.
  • For Customer Experience it is taking us approximately 5 - 8 days to respond to emails and live chats.
  • We are not currently taking orders for custom bikes as our supply lines for parts and accessories have not been able to provide the materials we need for building custom bikes.


We appreciate your patience and promise we are adding team members and improving systems to handle this situation as best as possible. Please message theteam@sixthreezero.com if you are inquiring about tracking information, expected delivery/shipping.

If you have any issues with your order that needs immediate attention, such as an incorrect shipping address, please use the Live-Chat feature on the website or call us at (310) 982-2877.
We thank you for your patience and understanding during this time. We appreciate the support and cant wait to get you riding.

Your journey, your experience,
The sixthreezero Team



Free Nationwide Shipping within the Continental United States.
Alaska, and Hawaii are excluded from free shipping, however the rate will be discounted by the maximum amount of shipping cost in the continental USA. Alaska and Hawaii customers please, note that sixthreezero Electric Bicycles are larger, and heavier shipments and that will more to ship.

We will ship to home and office directly via FedEx. All Bicycles arrive 80% assembled in box.
Orders will generally ship within five business days and in most cases you will receive your order in about one week.
For continental USA orders, we will pay to ship your bike to you, and in the case that you wish to return, we’ll pay to have it shipped back to sixthreezero.

Please see our Return Policy for more details. 

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Nationwide Shipping
Nationwide Shipping
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BodyFit 

Body Fit is a unique fitting experience that determines if this bicycle will fit your body.
We developed our own proprietary algorithm that will factor in your height and weight to each fitting answer. Our algorithm is concerned with making sure you are fitted to a bike that will provide you maximum comfort. Our number one goal is your comfort.
BodyFit ME
After entering your height and weight.
Click the BodyFit ME button.
BodyFit
If you see this box appear it means the bike is a perfect fit for your body.
Not a Fit
If you see this box appear it means the bike is not a fit for your body.
If this bike is not a fit, your body measurements will be saved in our system, so you can browse to other product pages and they will automatically tell you if they fit.
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